Privacy Policy
Effective Date: 17/08/2025
1. Who We Are
Cats Whiskers Hair Salon (“we”, “us”, “our”) is based in Cardiff, UK.Our website is hosted on Wix.com, which provides our online platform. Wix securely stores your data and uses industry-standard safeguards, including PCI-DSS compliance for payment processing.
2. Data We Collect & How We Use It
We may collect and process the following types of data:
Usage Data – IP address, browser type, location, time spent on site, etc. (via Google Analytics). Used to improve our site and services.
Account Data – name, email, login details. Used to operate our website, communicate with you, and maintain backups.
Profile Data – information you share (name, contact details, interests, employment details). Used to enable and monitor your use of our services.
Customer Relationship Data – contact details and communications with us. Used to manage relationships and promote our services.
Correspondence Data – emails, contact form submissions, and associated metadata. Used to communicate with you and keep records.
Legal, Insurance & Risk Data – may be used to protect our legal rights, manage risks, or obtain professional advice.
We may also process personal data when required by law or to protect vital interests.
3. Sharing Your Information
We may share your data with:
Professional advisers and insurers (for legal or risk management reasons).
Selected third-party suppliers listed on our website, so they can offer relevant services (they will provide their own privacy policies).
Authorities, if required to comply with legal obligations or defend legal claims.
4. International Data Transfers
Wix may store and process your data in the USA, Europe, Israel, or other locations. These transfers are safeguarded by European Commission-approved clauses. Wix complies with the EU–US Privacy Shield.
Read Wix’s Privacy Policy: wix.com/about/privacy.
5. Data Retention
We keep personal data only as long as necessary for its purpose.
Typically, data is kept for up to 2 years from collection.
We may keep it longer if required by law or for legal defence.
6. Security
We take steps to secure your data:
Storage on secure servers and encrypted systems.
Encryption of enquiries and financial data during transmission.
Regular risk management practices.
⚠️ Note: Internet data transfer is never 100% secure. In the event of a data breach, we will notify affected users and the ICO within 72 hours.
7. Your Rights
Under data protection law, you have the right to:
Access, rectify, or erase your personal data.
Restrict or object to processing.
Withdraw consent (where processing is based on consent).
Request data portability.
Complain to the UK Information Commissioner’s Office (ICO).
You may exercise your rights by contacting us (see details below).
8. Cookies
We use cookies to improve your browsing experience.
Types of cookies we use:
Session Cookies – temporary, deleted when browser is closed.
Persistent Cookies – stored until expiry or manual deletion.
Purposes:
Authentication and security
Personalisation (remembering preferences)
Analytics (Google Analytics)
Service integration (e.g. Salon IQ booking system)
Managing cookies:You can block or delete cookies via your browser settings:
Blocking cookies may affect site functionality.
9. Children’s Privacy
Our services are not directed to children under 13. If we discover such data, we will delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Please check this page for changes.
11. Contact Us
Cats Whiskers Hair Salon
Address: 214 Cowbridge Road East,Canton, Cardiff, CF5 1GX, UK
Email: mail@catswhiskershair.co.uk
Phone: 029 2022 5537 / 029 2022 1637
